Effective Date: November 12, 2025
Houston Shield Insurance ("Houston Shield," "we," "us," or "our") respects your privacy and is committed to protecting personal information collected through thehoustongunsafes.com (the "Site") and related insurance advisory interactions. This Privacy Policy explains what we collect, how we use it, with whom we share it, and the choices available to you.
This Policy applies to information collected when you visit the Site, submit forms (including quote, contact, subscribe, and unsubscribe requests), communicate with us by email, or interact with marketing campaigns referencing this domain. It does not apply to third-party carrier portals you may access through separate login credentials, although we may facilitate data transfers to carriers with your authorization.
Depending on your interaction, we may collect identifiers such as name, email address, insurance interests, messages you type into forms, and preferences you select in dropdowns. Quote and contact forms may invite details about property type, vehicles, business operations, or coverage needs necessary to prepare accurate illustrations.
Like most websites, our servers and analytics tools may record browser type, device characteristics, referring URLs, pages viewed, approximate region derived from IP address, timestamps, and cookie identifiers. We use this data to secure the Site, understand usage patterns, and improve content relevance.
Cookies are small text files stored on your device. We may use essential cookies for navigation and security, performance cookies to aggregate analytics, and preference cookies to remember selections where implemented. You can adjust browser settings to refuse cookies, though some features may function differently.
We process personal information for legitimate business purposes including:
Where privacy regulations require a legal basis, we rely on: (a) your consent, such as marketing subscriptions or optional cookies; (b) performance of steps prior to entering an insurance contract at your request; (c) legitimate interests in operating and securing our business, balanced against your rights; and (d) compliance with law.
We do not sell personal information as a commodity. We may share data with:
De-identified or aggregated statistics that cannot reasonably identify you may be used for benchmarking and reporting.
We retain personal information for as long as necessary to fulfill the purposes described in this Policy, including maintaining records of insurance transactions as required by applicable insurance and tax regulations. Marketing contact details are retained until you unsubscribe or we determine they are outdated. Technical logs may be rotated on a shorter schedule unless needed for security investigations.
We implement administrative, technical, and organizational safeguards designed to protect information against unauthorized access, alteration, disclosure, or destruction. Measures may include encryption in transit (HTTPS), access controls for internal systems, employee training, and vendor diligence. No method of transmission or storage is completely secure; please use strong credentials and protect devices you use to reach the Site.
The Site is not directed to children under sixteen, and we do not knowingly collect personal information from them. If you believe a child has provided information, contact us and we will take steps to delete it where appropriate.
Depending on your location, you may have rights to access, correct, delete, restrict, or port certain personal information, or to object to specific processing such as direct marketing. To exercise rights, email info@thehoustongunsafes.com with a description of your request. We may need to verify identity before fulfilling requests.
You may unsubscribe from marketing emails at any time via Unsubscribe Email or links within messages. Unsubscribing from marketing does not affect transactional communications about policies you hold with carriers we service.
Our primary operations support clients seeking insurance solutions through English-language digital channels. If you access the Site from outside your home jurisdiction, you acknowledge that information may be processed in locations where servers or service providers operate, which may have different data protection rules.
The Site may display photographs licensed from third-party stock providers to illustrate insurance concepts. Those assets do not imply endorsement by depicted individuals. Embedded social icons or future plugins may set their own cookies governed by respective policies.
Insurance applications often require collection of sensitive financial and health information on carrier-specific forms subject to separate privacy notices mandated by regulators. We transmit such information only with your direction and as needed for underwriting. Claims data is handled according to carrier privacy statements and contractual obligations.
We may update this Privacy Policy to reflect new practices, technologies, or legal requirements. Revisions will be posted on this page with an updated Effective Date. For material changes, we may provide additional notice on the Site or by email where appropriate.
For privacy questions, requests, or complaints, contact privacy@thehoustongunsafes.com or info@thehoustongunsafes.com. We will work with you in good faith to resolve concerns.
